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Our New Care Home Manager: Meet Claire

4th October

4th October

Have you met our new care home manager?

We’re delighted to announce the appointment of our newest staff member, Claire. She has joined our team here at The Dell as our new service manager.

Here at The Dell, we provide residential, dementia and respite care for up to 40 people. We offer both day care and supported living services, and pride ourselves on providing the highest levels of care for our many wonderful clients.

Delivering high-quality care is our top priority, and so our hiring system is fine-tuned to ensure we only take on the very best team members. With this in mind, Claire was the ideal candidate for the role.

About Our New Care Home Manager, Claire

Claire has accumulated a wealth of experience since starting her career in care back in 2005. She has previously worked in managerial positions at multiple care homes and hopes to utilise her caring nature and experience to take our home from strength to strength, helping us to continue delivering high quality and person-centred care.

From working throughout the COVID-19 pandemic and experiencing first-hand the difficulties caused by staff shortages and isolation, Claire hopes to ensure continued best practices in our care delivery post-pandemic.

Claire Discusses Her New Role With Us Here at The Dell

Discussing her new role with us here at The Dell, Claire said: “I’m delighted to be a part of the Wellbeing Care team. So far, my opinion is that it is a wonderful place to work - everyone is friendly, warm and caring. Empathetic and dedicated too, the team certainly contributes to The Dell’s homely environment.”

“My favourite part of the job is connecting and engaging with relatives and their families. That is, ultimately, what working in care is all about. I worked in hospitality for years before care. However, I knew when I ventured into care-providing services that I had found my passion. I like to help others and am glad to have found a career that enables me to do so,” Claire continued.

When asked what makes a great team leader, Claire told us, “Being understanding and fair. It’s also about ascertaining responsibility within your role as, by working in a care setting, people rely on you. You are in an important position of trust.”

Moving Forward With Our Newly Appointed Care Home Manager

Farooq Patel, our director here at Wellbeing Care, added “We are over the moon to welcome Claire to our compassionate team of staff. With her strong will, visionary outlook and warm demeanour, we believe her insights – formulated after decades of experience in the healthcare sector – to be invaluable here at Wellbeing Care. She will no doubt be an asset to the team as we continue to build upon and develop the skills of staff and health-providing services post-COVID-19.”

We’re excited for Claire to integrate herself into the home and share her wealth of knowledge, experience and expertise to enable us to continue bettering the already high standard of care we uphold.

If you’d like to know more about our Wellbeing Care services, please contact a member of our team.

Alternatively, to find out how we’re dedicated to improving our services, why not read our previous blog on our training with the Dementia Dictionary?

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