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News

With so much going on in our homes, it can be difficult to keep up! That’s why we regularly update this news page with our latest goings-on at Wellbeing Care in Oulton Broad, Beccles and Irchester so you can check back and find out what we’ve been up to.

Follow us on Facebook and Twitter too to be the first to know about all sorts, including our upcoming events, activities, birthday celebrations and team news.

Exciting News at Our Residential Care Homes in Suffolk and Northamptonshire: Rolling Out the COVID-19 Vaccine!

We’re thoroughly delighted to announce that our care staff and residents at our residential care homes in Suffolk and Northamptonshire have received their first doses of the COVID-19 vaccine!



After almost a year of restrictions and isolation, we can finally start to look forward to the future; one where we can welcome family and friends back through our doors.



The vaccine rollout, which was successfully administered to 88 of our residents and 93 of our staff members, means that they are now well on their way to being immune.



Our assistant manager at The Day Centre, Daniella, spoke to the press about the vaccine roll-out: “There was a fantastic atmosphere as the vaccinations took place, and a real sense of camaraderie as residents and staff supported each other through the process.



"One of our residents, Martha, was particularly nervous to receive her jab, as was our acting team leader June, who has a phobia of needles.



"Rather than letting it overwhelm them, the duo helped each other through and laughed about it together afterwards, which was wonderful to see.”



Martha also spoke about her experience: "To know that June felt the same, and for us to be able to hold each other's hands throughout, made it so much easier; I’m looking forward to the next!"



Our operations manager, Joy Henshaw, said: “We feel so grateful that we’ve been given the opportunity to become one of the first care homes to be vaccinated.



"Whilst our staff have been tremendous in keeping the home safe, knowing that the vaccination will help save lives, and give our residents the opportunity to receive the love and warmth that their families can provide, makes me incredibly proud”.



Thank you to everyone at The Dell, Meadow View and St George’s for their bravery and perseverance throughout this difficult time.



Whilst we’re excited for the future, we’re still taking every precaution to keep our residents and staff safe. Our residents and staff have been amazing over the last year, and have navigated their way through this unprecedented time better than we could ever have imagined.



Browse our website and our social media channels to see all the wonderful things our residential care homes in Suffolk have been getting up to.

17th February

Ways to Keep in Touch with Your Loved One When You are Unable to Visit Them in Person

In times of crisis, most of us have a way of coming back home. But what if that crisis is actually preventing you from coming back home or being with your loved ones? Not being able to be with your loved ones physically can be taxing, especially during trying times. It’s hard to feel close and connected without actually being close and connected. The challenge for everyone now is to adjust to this new normal and make a little more effort on keeping in touch without having to travel far and compromising many social distancing rules. These are some tips you can do!



Use video calls

If there's one positive we can draw from in the middle of a 2020 pandemic, it's that we can now make use of technology to help make things more convenient and allow us to do what we aren't able to do at the moment. That includes seeing people without having to travel all the way to where they're currently located when it's not safe yet. Literally showing your face on a video call (whether that’s over WhatsApp, Facetime, Facebook Messenger, Zoom, or Skype) can help to simulate that feeling of being together.



Send a care package

Let them know that you're making an effort for them. You can assemble a care package that includes these four categories: Activities and hobby items, comfort items, snacks and treats, and sentimental items. For the activities and hobby items, think of things that will stimulate their creativity and help cultivate a positive attitude. You can put in puzzles, board games, books, or knitting kits. The comfort items may include things that foster the feeling of being at home--maybe a pair of fuzzy slippers, comfy pajamas, blankets, plants, candles, and scents. As for the snacks and treats, think of their favorite food. It would even be better if it's homemade, taking into consideration their strict diet if they have any. Lastly, make this care package something truly personal by including sentimental items like photographs, letters, or drawings.



Set up a surprise virtual party

Is your loved one celebrating a birthday or a milestone soon? How about organising a surprise for that person? Gather your friends and family and have them record a special video message of greetings and encouragement for that person. After that, you can compile everything and edit it into a whole heartwarming video. This simple gesture might not be a lot but it will surely make your loved one feel extra special especially during an important day.



Update them through social media

Seeing regular photos and videos of what your loved ones are up to, or even special milestones, can really brighten anyone's day! This can help someone feel included and ensures that they don't miss out on memorable moments. Social media is a great way to conveniently update the people you care for about what you've been doing recently. Upload your latest photos and make sure to tag them so that they can easily see it. If you're a more private person and don't want to be broadcasting everything you do to the whole world, then you can simply change your posts' privacy options. Or better yet, go directly to private messages and send your pictures to your loved ones privately.



Update them through social media

Seeing regular photos and videos of what your loved ones are up to, or even special milestones, can really brighten anyone's day! This can help someone feel included and ensures that they don't miss out on memorable moments. Social media is a great way to conveniently update the people you care for about what you've been doing recently. Upload your latest photos and make sure to tag them so that they can easily see it. If you're a more private person and don't want to be broadcasting everything you do to the whole world, then you can simply change your posts' privacy options. Or better yet, go directly to private messages and send your pictures to your loved ones privately.





Organise virtual movie dates

A fun, entertaining movie, some good popcorn and the company of a loved one. Who doesn't like movie dates? Unfortunately, with social distancing rules in place, you can't do that as often as you can at the moment. But who's to say you can be stopped from doing movie dates with a loved one? Even if you can’t be together, you could agree to watch a movie or tv series at the same time – so you can share your reactions in real time! Ever heard of Teleparty? It's a browser extension for watching TV remotely with friends. It synchronises video playback and adds group chat to your favorite streaming sites! Too advanced for you? No worries, you can simply sync a schedule with your loved one and watch a movie at the same time and discuss your thoughts about the movie through a phone or video call. Movies provide an excellent opportunity for bonding and discussion between loved ones. In fact, it is often a great way to start talking about an issue that affects your own relationship without bringing it up directly.



How do you keep in touch with your loved ones these days? Share your experiences with us!

29th October

Important Tips for Choosing a Care Home.

Important Tips for Choosing a Care Home.

15th October

Tips for Touring Care Homes for Elderly and People with Disabilities

The search for the best assisted living facility for a senior or disabled member of the family begins with a lot of research, discussion, and some legwork. Anyone who has explored their choices knows that this matter is not to be taken lightly. Before the decision is made, relatives and would-be residents themselves typically visit future assisted living facilities. Here are eight tips you can use to optimise your tour.

Narrow down your choices by discussing your loved one's preference

Will they benefit in a luxury community? Or would they feel better in a laid-back setting? What kind of activities do they like and want to participate in? Each assisted living environment has its distinctive style, and you would want to find one where your loved one feels at home.

Know your options of area doctors and hospitals

Explore local doctors and hospitals, too. Check for certificates and credentials of and practitioners the Care Home partners with. Is your favorite usual practitioners close, or is your loved one going to have to shift medical professionals?

Evaluate the staff-to-resident ratio

Do the workers tend to be overwhelmed and overworked? Or are they pleasant and look happy? Does the community seem to have enough staff to take care of the residents? These are all essential points that need to be explored.

Watch how the residents are handled by the staff

More crucially, though undoubtedly linked to the ratio of workers to residents, is how the staff handles the residents. Try to be a careful investigator to see how workers act when they think no one is watching.

Take a virtual tour

The formal tour will connect you to all of the community's services and amenities. But it's only when you stroll down the corridors, visit the cafeteria, and watch the unchaperoned classes that you'll see what the culture is like. But in times like these when an on-site tour is not advised, go the virtual route and have the tour conducted via FaceTime or Whatsapp instead. A benefit to this is that your loved one can watch the whole thing, too!

Ask about security procedures

When you visit the facility, make sure you see that it's safe enough for the elderly or disabled. Are there any bars in the bathroom? How often is a nurse available? Are the floors slippery? How do they handle the medications of the resident? Also, you might want to inquire how the facility treats certain medical emergencies or the night shift hours for staff members. Since the elderly are usually sleeping at night, some facilities minimise the number of workers on duty.

Get feedback from the residents and their families

Ask residents and families, both past and present, for their frank opinion about the community. Lots of communities have a resident council who would be able to answer any of your questions. You can also search on Google for reviews and recommendations from families who posted their impressions and experience with the place.Trust your instincts While touring, whether virtually or on-site, make sure you think about yourself or your loved one actually residing in the community. Do you find that you or your loved one is comfortable? Do you feel comfortable or at home? Are the staff and residents supportive and friendly? Always remember to follow your gut or in this case, your heart!

Wellbeing Care offers premium Residential Care Home and Day Care for the Elderly and Supported Living for people with Learning Difficulties. We provide care for people with Dementia, Alzheimer's, Respite Care and End of Life Care.

7th October

Wellbeing Care Covid-19 Statement for Residents, Visitors and Staff

The health, safety and wellbeing of our Residents and Colleagues are always our top priorities. We have therefore decided to prepare for, and respond to, the growing coronavirus outbreak in the UK.

24th March

Home | Wellbeing Care

A warm welcome to Marc Hooker, independent consultant and trainer, who is delivering Positive Behaviour Support training to our staff at The Dell Care Home and Supported Living Services in Oulton Broad, Lowestoft. Wellbeing Care Ltd provides an ongoing, annual training programme, available to all staff, involving outside training providers. This not only meets mandatory … Continue reading Home | Wellbeing Care

13th February

Exciting News at Our Residential Care Homes in Suffolk and Northamptonshire: Rolling Out the COVID-19 Vaccine!

We’re thoroughly delighted to announce that our care staff and residents at our residential care homes in Suffolk and Northamptonshire have received their first doses of the COVID-19 vaccine!



After almost a year of restrictions and isolation, we can finally start to look forward to the future; one where we can welcome family and friends back through our doors.



The vaccine rollout, which was successfully administered to 88 of our residents and 93 of our staff members, means that they are now well on their way to being immune.



Our assistant manager at The Day Centre, Daniella, spoke to the press about the vaccine roll-out: “There was a fantastic atmosphere as the vaccinations took place, and a real sense of camaraderie as residents and staff supported each other through the process.



"One of our residents, Martha, was particularly nervous to receive her jab, as was our acting team leader June, who has a phobia of needles.



"Rather than letting it overwhelm them, the duo helped each other through and laughed about it together afterwards, which was wonderful to see.”



Martha also spoke about her experience: "To know that June felt the same, and for us to be able to hold each other's hands throughout, made it so much easier; I’m looking forward to the next!"



Our operations manager, Joy Henshaw, said: “We feel so grateful that we’ve been given the opportunity to become one of the first care homes to be vaccinated.



"Whilst our staff have been tremendous in keeping the home safe, knowing that the vaccination will help save lives, and give our residents the opportunity to receive the love and warmth that their families can provide, makes me incredibly proud”.



Thank you to everyone at The Dell, Meadow View and St George’s for their bravery and perseverance throughout this difficult time.



Whilst we’re excited for the future, we’re still taking every precaution to keep our residents and staff safe. Our residents and staff have been amazing over the last year, and have navigated their way through this unprecedented time better than we could ever have imagined.



Browse our website and our social media channels to see all the wonderful things our residential care homes in Suffolk have been getting up to.

17th February

Ways to Keep in Touch with Your Loved One When You are Unable to Visit Them in Person

In times of crisis, most of us have a way of coming back home. But what if that crisis is actually preventing you from coming back home or being with your loved ones? Not being able to be with your loved ones physically can be taxing, especially during trying times. It’s hard to feel close and connected without actually being close and connected. The challenge for everyone now is to adjust to this new normal and make a little more effort on keeping in touch without having to travel far and compromising many social distancing rules. These are some tips you can do!



Use video calls

If there's one positive we can draw from in the middle of a 2020 pandemic, it's that we can now make use of technology to help make things more convenient and allow us to do what we aren't able to do at the moment. That includes seeing people without having to travel all the way to where they're currently located when it's not safe yet. Literally showing your face on a video call (whether that’s over WhatsApp, Facetime, Facebook Messenger, Zoom, or Skype) can help to simulate that feeling of being together.



Send a care package

Let them know that you're making an effort for them. You can assemble a care package that includes these four categories: Activities and hobby items, comfort items, snacks and treats, and sentimental items. For the activities and hobby items, think of things that will stimulate their creativity and help cultivate a positive attitude. You can put in puzzles, board games, books, or knitting kits. The comfort items may include things that foster the feeling of being at home--maybe a pair of fuzzy slippers, comfy pajamas, blankets, plants, candles, and scents. As for the snacks and treats, think of their favorite food. It would even be better if it's homemade, taking into consideration their strict diet if they have any. Lastly, make this care package something truly personal by including sentimental items like photographs, letters, or drawings.



Set up a surprise virtual party

Is your loved one celebrating a birthday or a milestone soon? How about organising a surprise for that person? Gather your friends and family and have them record a special video message of greetings and encouragement for that person. After that, you can compile everything and edit it into a whole heartwarming video. This simple gesture might not be a lot but it will surely make your loved one feel extra special especially during an important day.



Update them through social media

Seeing regular photos and videos of what your loved ones are up to, or even special milestones, can really brighten anyone's day! This can help someone feel included and ensures that they don't miss out on memorable moments. Social media is a great way to conveniently update the people you care for about what you've been doing recently. Upload your latest photos and make sure to tag them so that they can easily see it. If you're a more private person and don't want to be broadcasting everything you do to the whole world, then you can simply change your posts' privacy options. Or better yet, go directly to private messages and send your pictures to your loved ones privately.



Update them through social media

Seeing regular photos and videos of what your loved ones are up to, or even special milestones, can really brighten anyone's day! This can help someone feel included and ensures that they don't miss out on memorable moments. Social media is a great way to conveniently update the people you care for about what you've been doing recently. Upload your latest photos and make sure to tag them so that they can easily see it. If you're a more private person and don't want to be broadcasting everything you do to the whole world, then you can simply change your posts' privacy options. Or better yet, go directly to private messages and send your pictures to your loved ones privately.





Organise virtual movie dates

A fun, entertaining movie, some good popcorn and the company of a loved one. Who doesn't like movie dates? Unfortunately, with social distancing rules in place, you can't do that as often as you can at the moment. But who's to say you can be stopped from doing movie dates with a loved one? Even if you can’t be together, you could agree to watch a movie or tv series at the same time – so you can share your reactions in real time! Ever heard of Teleparty? It's a browser extension for watching TV remotely with friends. It synchronises video playback and adds group chat to your favorite streaming sites! Too advanced for you? No worries, you can simply sync a schedule with your loved one and watch a movie at the same time and discuss your thoughts about the movie through a phone or video call. Movies provide an excellent opportunity for bonding and discussion between loved ones. In fact, it is often a great way to start talking about an issue that affects your own relationship without bringing it up directly.



How do you keep in touch with your loved ones these days? Share your experiences with us!

29th October

Important Tips for Choosing a Care Home.

Important Tips for Choosing a Care Home.

15th October

Tips for Touring Care Homes for Elderly and People with Disabilities

The search for the best assisted living facility for a senior or disabled member of the family begins with a lot of research, discussion, and some legwork. Anyone who has explored their choices knows that this matter is not to be taken lightly. Before the decision is made, relatives and would-be residents themselves typically visit future assisted living facilities. Here are eight tips you can use to optimise your tour.

Narrow down your choices by discussing your loved one's preference

Will they benefit in a luxury community? Or would they feel better in a laid-back setting? What kind of activities do they like and want to participate in? Each assisted living environment has its distinctive style, and you would want to find one where your loved one feels at home.

Know your options of area doctors and hospitals

Explore local doctors and hospitals, too. Check for certificates and credentials of and practitioners the Care Home partners with. Is your favorite usual practitioners close, or is your loved one going to have to shift medical professionals?

Evaluate the staff-to-resident ratio

Do the workers tend to be overwhelmed and overworked? Or are they pleasant and look happy? Does the community seem to have enough staff to take care of the residents? These are all essential points that need to be explored.

Watch how the residents are handled by the staff

More crucially, though undoubtedly linked to the ratio of workers to residents, is how the staff handles the residents. Try to be a careful investigator to see how workers act when they think no one is watching.

Take a virtual tour

The formal tour will connect you to all of the community's services and amenities. But it's only when you stroll down the corridors, visit the cafeteria, and watch the unchaperoned classes that you'll see what the culture is like. But in times like these when an on-site tour is not advised, go the virtual route and have the tour conducted via FaceTime or Whatsapp instead. A benefit to this is that your loved one can watch the whole thing, too!

Ask about security procedures

When you visit the facility, make sure you see that it's safe enough for the elderly or disabled. Are there any bars in the bathroom? How often is a nurse available? Are the floors slippery? How do they handle the medications of the resident? Also, you might want to inquire how the facility treats certain medical emergencies or the night shift hours for staff members. Since the elderly are usually sleeping at night, some facilities minimise the number of workers on duty.

Get feedback from the residents and their families

Ask residents and families, both past and present, for their frank opinion about the community. Lots of communities have a resident council who would be able to answer any of your questions. You can also search on Google for reviews and recommendations from families who posted their impressions and experience with the place.Trust your instincts While touring, whether virtually or on-site, make sure you think about yourself or your loved one actually residing in the community. Do you find that you or your loved one is comfortable? Do you feel comfortable or at home? Are the staff and residents supportive and friendly? Always remember to follow your gut or in this case, your heart!

Wellbeing Care offers premium Residential Care Home and Day Care for the Elderly and Supported Living for people with Learning Difficulties. We provide care for people with Dementia, Alzheimer's, Respite Care and End of Life Care.

7th October

Wellbeing Care Covid-19 Statement for Residents, Visitors and Staff

The health, safety and wellbeing of our Residents and Colleagues are always our top priorities. We have therefore decided to prepare for, and respond to, the growing coronavirus outbreak in the UK.

24th March

Home | Wellbeing Care

A warm welcome to Marc Hooker, independent consultant and trainer, who is delivering Positive Behaviour Support training to our staff at The Dell Care Home and Supported Living Services in Oulton Broad, Lowestoft. Wellbeing Care Ltd provides an ongoing, annual training programme, available to all staff, involving outside training providers. This not only meets mandatory … Continue reading Home | Wellbeing Care

13th February

Exciting News at Our Residential Care Homes in Suffolk and Northamptonshire: Rolling Out the COVID-19 Vaccine!

We’re thoroughly delighted to announce that our care staff and residents at our residential care homes in Suffolk and Northamptonshire have received their first doses of the COVID-19 vaccine!



After almost a year of restrictions and isolation, we can finally start to look forward to the future; one where we can welcome family and friends back through our doors.



The vaccine rollout, which was successfully administered to 88 of our residents and 93 of our staff members, means that they are now well on their way to being immune.



Our assistant manager at The Day Centre, Daniella, spoke to the press about the vaccine roll-out: “There was a fantastic atmosphere as the vaccinations took place, and a real sense of camaraderie as residents and staff supported each other through the process.



"One of our residents, Martha, was particularly nervous to receive her jab, as was our acting team leader June, who has a phobia of needles.



"Rather than letting it overwhelm them, the duo helped each other through and laughed about it together afterwards, which was wonderful to see.”



Martha also spoke about her experience: "To know that June felt the same, and for us to be able to hold each other's hands throughout, made it so much easier; I’m looking forward to the next!"



Our operations manager, Joy Henshaw, said: “We feel so grateful that we’ve been given the opportunity to become one of the first care homes to be vaccinated.



"Whilst our staff have been tremendous in keeping the home safe, knowing that the vaccination will help save lives, and give our residents the opportunity to receive the love and warmth that their families can provide, makes me incredibly proud”.



Thank you to everyone at The Dell, Meadow View and St George’s for their bravery and perseverance throughout this difficult time.



Whilst we’re excited for the future, we’re still taking every precaution to keep our residents and staff safe. Our residents and staff have been amazing over the last year, and have navigated their way through this unprecedented time better than we could ever have imagined.



Browse our website and our social media channels to see all the wonderful things our residential care homes in Suffolk have been getting up to.

17th February

Ways to Keep in Touch with Your Loved One When You are Unable to Visit Them in Person

In times of crisis, most of us have a way of coming back home. But what if that crisis is actually preventing you from coming back home or being with your loved ones? Not being able to be with your loved ones physically can be taxing, especially during trying times. It’s hard to feel close and connected without actually being close and connected. The challenge for everyone now is to adjust to this new normal and make a little more effort on keeping in touch without having to travel far and compromising many social distancing rules. These are some tips you can do!



Use video calls

If there's one positive we can draw from in the middle of a 2020 pandemic, it's that we can now make use of technology to help make things more convenient and allow us to do what we aren't able to do at the moment. That includes seeing people without having to travel all the way to where they're currently located when it's not safe yet. Literally showing your face on a video call (whether that’s over WhatsApp, Facetime, Facebook Messenger, Zoom, or Skype) can help to simulate that feeling of being together.



Send a care package

Let them know that you're making an effort for them. You can assemble a care package that includes these four categories: Activities and hobby items, comfort items, snacks and treats, and sentimental items. For the activities and hobby items, think of things that will stimulate their creativity and help cultivate a positive attitude. You can put in puzzles, board games, books, or knitting kits. The comfort items may include things that foster the feeling of being at home--maybe a pair of fuzzy slippers, comfy pajamas, blankets, plants, candles, and scents. As for the snacks and treats, think of their favorite food. It would even be better if it's homemade, taking into consideration their strict diet if they have any. Lastly, make this care package something truly personal by including sentimental items like photographs, letters, or drawings.



Set up a surprise virtual party

Is your loved one celebrating a birthday or a milestone soon? How about organising a surprise for that person? Gather your friends and family and have them record a special video message of greetings and encouragement for that person. After that, you can compile everything and edit it into a whole heartwarming video. This simple gesture might not be a lot but it will surely make your loved one feel extra special especially during an important day.



Update them through social media

Seeing regular photos and videos of what your loved ones are up to, or even special milestones, can really brighten anyone's day! This can help someone feel included and ensures that they don't miss out on memorable moments. Social media is a great way to conveniently update the people you care for about what you've been doing recently. Upload your latest photos and make sure to tag them so that they can easily see it. If you're a more private person and don't want to be broadcasting everything you do to the whole world, then you can simply change your posts' privacy options. Or better yet, go directly to private messages and send your pictures to your loved ones privately.



Update them through social media

Seeing regular photos and videos of what your loved ones are up to, or even special milestones, can really brighten anyone's day! This can help someone feel included and ensures that they don't miss out on memorable moments. Social media is a great way to conveniently update the people you care for about what you've been doing recently. Upload your latest photos and make sure to tag them so that they can easily see it. If you're a more private person and don't want to be broadcasting everything you do to the whole world, then you can simply change your posts' privacy options. Or better yet, go directly to private messages and send your pictures to your loved ones privately.





Organise virtual movie dates

A fun, entertaining movie, some good popcorn and the company of a loved one. Who doesn't like movie dates? Unfortunately, with social distancing rules in place, you can't do that as often as you can at the moment. But who's to say you can be stopped from doing movie dates with a loved one? Even if you can’t be together, you could agree to watch a movie or tv series at the same time – so you can share your reactions in real time! Ever heard of Teleparty? It's a browser extension for watching TV remotely with friends. It synchronises video playback and adds group chat to your favorite streaming sites! Too advanced for you? No worries, you can simply sync a schedule with your loved one and watch a movie at the same time and discuss your thoughts about the movie through a phone or video call. Movies provide an excellent opportunity for bonding and discussion between loved ones. In fact, it is often a great way to start talking about an issue that affects your own relationship without bringing it up directly.



How do you keep in touch with your loved ones these days? Share your experiences with us!

29th October

Important Tips for Choosing a Care Home.

Important Tips for Choosing a Care Home.

15th October

Tips for Touring Care Homes for Elderly and People with Disabilities

The search for the best assisted living facility for a senior or disabled member of the family begins with a lot of research, discussion, and some legwork. Anyone who has explored their choices knows that this matter is not to be taken lightly. Before the decision is made, relatives and would-be residents themselves typically visit future assisted living facilities. Here are eight tips you can use to optimise your tour.

Narrow down your choices by discussing your loved one's preference

Will they benefit in a luxury community? Or would they feel better in a laid-back setting? What kind of activities do they like and want to participate in? Each assisted living environment has its distinctive style, and you would want to find one where your loved one feels at home.

Know your options of area doctors and hospitals

Explore local doctors and hospitals, too. Check for certificates and credentials of and practitioners the Care Home partners with. Is your favorite usual practitioners close, or is your loved one going to have to shift medical professionals?

Evaluate the staff-to-resident ratio

Do the workers tend to be overwhelmed and overworked? Or are they pleasant and look happy? Does the community seem to have enough staff to take care of the residents? These are all essential points that need to be explored.

Watch how the residents are handled by the staff

More crucially, though undoubtedly linked to the ratio of workers to residents, is how the staff handles the residents. Try to be a careful investigator to see how workers act when they think no one is watching.

Take a virtual tour

The formal tour will connect you to all of the community's services and amenities. But it's only when you stroll down the corridors, visit the cafeteria, and watch the unchaperoned classes that you'll see what the culture is like. But in times like these when an on-site tour is not advised, go the virtual route and have the tour conducted via FaceTime or Whatsapp instead. A benefit to this is that your loved one can watch the whole thing, too!

Ask about security procedures

When you visit the facility, make sure you see that it's safe enough for the elderly or disabled. Are there any bars in the bathroom? How often is a nurse available? Are the floors slippery? How do they handle the medications of the resident? Also, you might want to inquire how the facility treats certain medical emergencies or the night shift hours for staff members. Since the elderly are usually sleeping at night, some facilities minimise the number of workers on duty.

Get feedback from the residents and their families

Ask residents and families, both past and present, for their frank opinion about the community. Lots of communities have a resident council who would be able to answer any of your questions. You can also search on Google for reviews and recommendations from families who posted their impressions and experience with the place.Trust your instincts While touring, whether virtually or on-site, make sure you think about yourself or your loved one actually residing in the community. Do you find that you or your loved one is comfortable? Do you feel comfortable or at home? Are the staff and residents supportive and friendly? Always remember to follow your gut or in this case, your heart!

Wellbeing Care offers premium Residential Care Home and Day Care for the Elderly and Supported Living for people with Learning Difficulties. We provide care for people with Dementia, Alzheimer's, Respite Care and End of Life Care.

7th October

Wellbeing Care Covid-19 Statement for Residents, Visitors and Staff

The health, safety and wellbeing of our Residents and Colleagues are always our top priorities. We have therefore decided to prepare for, and respond to, the growing coronavirus outbreak in the UK.

24th March

Home | Wellbeing Care

A warm welcome to Marc Hooker, independent consultant and trainer, who is delivering Positive Behaviour Support training to our staff at The Dell Care Home and Supported Living Services in Oulton Broad, Lowestoft. Wellbeing Care Ltd provides an ongoing, annual training programme, available to all staff, involving outside training providers. This not only meets mandatory … Continue reading Home | Wellbeing Care

13th February